Privacy policy

Privacy Policy

At AKASHA Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

We may collect the following types of information when you visit our website, make a purchase, or sign up for our emails:

  1. Personal Information:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information

  2. Non-Personal Information:

    • Browser type and version
    • IP address
    • Pages visited on our website
    • Time and date of visit

How We Use Your Information

We use the information we collect for the following purposes:

  1. To Process Orders:

    • To process and fulfill your orders, including sending emails to confirm your order status and shipping information.

  2. To Improve Our Services:

    • To understand how our website is used and to enhance your experience with us.

  3. To Communicate with You:

    • To send you promotional emails, newsletters, and other communications if you have opted in to receive them. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

  4. To Comply with Legal Obligations:

    • To comply with applicable laws, regulations, and legal processes.

Protection of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  1. Secure Servers:

    • Your personal information is stored on secure servers protected by firewalls and encryption.

  2. Limited Access:

    • Access to your personal information is limited to employees, contractors, and agents who need access to perform their job functions.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Service Providers:

    • We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.

  2. Legal Requirements:

    • We may disclose your information when required to do so by law or in response to legal requests.

SMS Communications

By providing your phone number and opting in to receive SMS communications, you agree to receive promotional messages and notifications from AKASHA Wellness via SMS. This section outlines how we handle your phone number and your rights regarding SMS communications.

Collection and Use of Phone Numbers

  • Purpose: We collect your phone number for the purpose of sending you promotional messages, special offers, and updates about our products and services.
  • Opt-In: You will only receive SMS communications if you have explicitly opted in by providing your phone number and agreeing to receive such messages.
  • Frequency: The frequency of SMS messages will vary based on promotional schedules and your engagement with our services.

Managing Your Preferences

  • Opt-Out: You can opt out of receiving SMS communications at any time by replying "STOP" to any promotional SMS you receive from us. Alternatively, you can contact our customer service team at [your email address] to be removed from our SMS list.
  • Data Privacy: We are committed to protecting your privacy and will not share your phone number with third parties for their own marketing purposes without your explicit consent.
  • Data Security: We implement a variety of security measures to ensure the safety of your personal information. Your phone number is stored in secure environments and is accessible only to authorized personnel.

Compliance

  • Regulations: Our SMS communications comply with applicable laws and regulations, including the Australian Spam Act 2003 and the Privacy Act 1988. We respect your rights to privacy and are committed to ensuring that your personal information is handled in a safe and responsible manner.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any linked sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@akashaanoint.com
  • Phone: +610497065090

By using our website, you consent to this Privacy Policy.