Shipping policy

Shipping Policy

Thank you for visiting and shopping at AKASHA Wellness. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

  • All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

  • Orders Under $100:
    • Sent via Sendle or Standard Australia Post.
    • Estimated delivery time: 3-7 business days.
    • Shipping cost: Calculated at checkout.
  • Orders Over $100:
    • Sent via Australia Post Express.
    • Estimated delivery time: 1-3 business days.
    • Shipping cost: Free.

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Delivery Issues

  • AKASHA Wellness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipment Processing Time

  • All international orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

  • Shipping costs and delivery times for international orders will be calculated at checkout based on the rates provided by Sendle or Australia Post.
  • Estimated delivery time: Varies by destination, typically ranges from 7-21 business days.

Customs, Duties, and Taxes

  • AKASHA Wellness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Delivery Issues

  • AKASHA Wellness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about our shipping policy, please contact us at:

  • Email: info@akashaanoint.com
  • Phone: +610497065090

Thank you for choosing AKASHA Wellness!